You said yes. But you wanted to say no. You agreed to help even though your schedule was already full. You answered the phone even though you desperately needed quiet. You took on one more responsibility because you didn't want to disappoint anyone. You stayed quiet because you didn't want to create conflict. And then, later, you felt frustrated. Not necessarily because someone asked too much. But because you knew you had said yes when you really wanted to say no. If this sou